Your privacy is important to us. We never share your personal data with third parties without consent.
Effective Date: July 4, 2025
This Privacy Policy outlines how Sreehaya Foods (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit our restaurant, use our website at http://sreehayafoods.com, or use our food delivery services (“Services”).
1. Information We Collect
We may collect the following types of information:
- Personal Information (e.g., name, email, phone number, delivery address)
- Order and payment information (e.g., transaction details, billing address)
- Device and usage information (e.g., browser type, IP address, pages visited)
- Feedback, reviews, or queries submitted through forms or customer support
2. How We Use Your Information
We use your information to:
- Process and deliver food orders
- Provide customer support and respond to queries
- Improve our website, services, and menu offerings
- Send order updates, promotions, and newsletters (if opted in)
- Comply with legal obligations and prevent fraud
3. Sharing of Information
We may share your information with:
- Our internal teams and delivery staff
- Third-party payment processors and logistics providers
- Legal authorities, if required by law or court order
- Marketing and service partners (with your consent, if applicable)
4. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, please note that no system is 100% secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience, analyze usage, and show relevant promotions. You may adjust your browser settings to refuse or restrict cookies.
6. Your Rights
You may access, update, or delete your personal data by logging into your account or contacting us. You may also opt out of marketing communications at any time.
7. Data Retention
We retain your data only for as long as necessary to fulfill the purposes stated above, or as required by law. After that, your data is securely deleted or anonymized.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, with the effective date updated. Please check back periodically to stay informed.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
Sreehaya Foods
13 284 4, Sri Laxmi Hayagreeva Swamy Sannidhi, Veda Patashala,
Yadagirigutta, Yadagiripally, Nalgonda, India
Phone: 9390954644
Email: sreehayafoods4@gmail.com
Hours: Monday to Friday, 9:00 AM – 6:00 PM
